Contact Customer Support
Have a question about vehicle compatibility, setup instructions, or your order status? Our dedicated automotive support team is available to assist you.
Electronic Mail Support
For order inquiries, tracking lookups, and technical compatibility questions:
Typical response time: Within 24 business hours.
Telephone Support
Direct customer support hotline:
Monday – Friday: 9:00 AM – 5:00 PM EST
Corporate Headquarters
Evora LLC
9110 Selborne Lane Suite 220 – Office P
Chattahoochee Hills, Georgia 30268, USA
Order Tracking Inquiries
To check the real-time shipping status of an existing order, please locate the shipping confirmation email containing your tracking number. If you did not receive your tracking notification within 48 hours of placing your order, please email support@get-drivepair.com with your full name, order number, and email address used at checkout.
Product Compatibility Check
Before reaching out regarding vehicle compatibility, please verify that your vehicle's current infotainment screen allows you to plug your phone in via cable and see Apple CarPlay or Android Auto appear on the screen. If wired CarPlay or Android Auto functions properly with a cable, DrivePair will work with your vehicle.